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FAQ ​

Where is the API documentation? ​

The API serves the OpenAPI contract at /v1/openapi.yaml and Swagger UI at /v1/docs (production: https://api.roundworld.sy/v1/docs). Product docs live at https://docs.roundworld.sy.

How do I see what shipped recently? ​

Open the Changelog. It is curated from main git history (dated product notes, not a raw commit dump).

How do I contact support from the app? ​

Open Help center in the admin console, search the docs, then submit the contact form. The form creates a self-hosted support ticket through /v1/support/tickets.

How do rate limits work? ​

Authenticated requests are limited by user, unauthenticated requests by IP, and limits are scoped by method and route. See Rate limits and idempotency.

Can cashiers work offline? ​

Yes. Mobile and Windows POS queue sales in a local outbox and sync when connectivity returns. See Offline sync and POS & cashier.

What does the data deletion endpoint do? ​

POST /v1/me/data-delete creates a deletion review request. Tadbeer must preserve records that are legally required for accounting, tax, fraud prevention, or dispute handling.

Where is system status published? ​

The self-hosted status page is generated by the marketing site at /status; external uptime providers can also publish incidents. Grafana for operators is at https://grafana.roundworld.sy.

Documentation for Tadbeer operators, developers, and implementation partners.